Outsourcing is when a business hires another company or person to handle tasks or jobs for them. This helps businesses save time and money, allowing them to focus on growing their business.

Spare Global offers comprehensive outsourcing services, helping businesses find talented professionals in the Philippines to work directly for them. We will also manage administrative aspects like HR, payroll, and performance management, enabling you to focus on growth.

Yes, all staff sign contracts committing to data security and confidentiality, which is reinforced in our client agreements.

The length of your commitment will be specified in the contract. We offer flexible arrangements to suit your business needs.

We accept payments in both USD (US Dollars) and PHP (Philippine Pesos).

Payments can be made through bank transfer.

Yes, we offer a team discount on our service fee for clients who expand their teams with us.

The fixed monthly rate includes all sick and vacation leave, as well as regular and special holidays. Additional leave beyond the allocated days will result in credits based on the daily rate.

We calculate the daily rate by dividing the fixed monthly rate by the total number of working days in a year, which is typically 261 days.

No, we do not charge a one-time setup fee. Our goal is to make the onboarding process as smooth and cost-effective as possible for our clients.

Payment is required within 30 days from the end of the previous month in which the service was provided. Monthly invoices will be sent accordingly.

Yes, employees receive comprehensive health benefits upon regularization, including medical, dental, and other essential health coverage.

We organize events and bonding activities to promote staff wellness and happiness, prioritizing mental health and well-being to maintain high staff retention rates.

Employees are entitled to 10 days of sick leave and 10 days of vacation leave within their first year.

Employees work full-time, five days a week, with nine-hour workdays including a one-hour lunch break and two 15-minute breaks.

Yes, employees can work night shifts without any additional costs for you.

Employees follow your country’s holiday schedule, so they are available to work on Philippine holidays without additional charges.

If staff are required to work extra hours, an overtime rate applies. Any additional hours must be approved in writing by you beforehand.

We use a time tracking tool installed on the work device to monitor attendance. Staff are also required to report directly to you each day.

If staff performance does not meet expectations, a Performance Improvement Plan (PIP) is initiated. If there is no improvement after the PIP period, the staff member may be let go.

If staff need to be laid off despite good performance, you must provide a 60-day notice before redundancy to comply with legal or contractual obligations.

You are responsible for the cost of the necessary equipment, including accessories and software. We can purchase the required equipment on your behalf and charge it back to you.

Yes, additional software can be installed with your approval, as the computers are considered your property.

Yes, all clients are required to interview the shortlisted candidates to ensure they are the right fit for your team.

Yes, you can specify the qualifications and skills needed for your staff. We tailor our search to meet these specific requirements.

We make every effort to meet the agreed timeline. If unforeseen circumstances arise, you will be informed before the deadline.

We provide ongoing support including performance monitoring, training, and administrative management to ensure your staff continue to meet your business needs.

Discussions for contract renewal or non-renewal begin as the initial term approaches its end. Both parties must reach an agreement at least 60 days before the contract expires. This ensures ample time to negotiate terms and make necessary arrangements for the extension or conclusion of the agreement.

Yes, you can offer bonuses to motivate your staff. Bonuses are paid directly to the staff, who receive the full amount that clears in our bank account. The variable amount can be invoiced separately each month in addition to the regular monthly fee.